In case of acute mental distress, please do not wait for an answer by mail, but contact the Heckscher Clinic for Child and Adolescent Psychiatry on 089 9999-0 (24/7) or contact the telephone counselling service online or by calling 0800/111 0 111. For pupils, there is also the Nummer gegen Kummer (number against grief), where you can talk to your peers from 2 p.m. to 8 p.m. Monday to Saturday: 116 111.