Social support and prevention

The social support and prevention facility in the Primary School is known by the children as "SMiLe Team" and is an integral part of the educational concept of the Primary School. The social-support-interaction team is responsible for the entire Primary School. The social support and prevention concept extends and complements the existing services in school and is aimed at pupils of the Primary School and their parents. If necessary, it advises and assists teachers as well.


The main objective is the prevention of social difficulties and challenges and intervention when they occur. The tasks of the SMiLe team are divided into the areas of primary, secondary and tertiary prevention and are carried out by the team members with different areas of focus.


Primary prevention

Measures to promote general social skills and to improve the climate in the classroom and on the school yard.

Secondary prevention

Measures to promote social skills and early detection of specific needs of individual target groups and children, and to prevent social and emotional problems.

Tertiary prevention

Measures targeting the development and support of individual children and classes to prevent and manage social and emotional problems.


The SMiLe team cooperates closely and flexibly together with class teachers, parents and the various contact persons in school. In the educational work of the team the following principles apply:

  • Confidentiality
  • Solution and resource orientation
  • Flexibility
  • Helping children to help themselves
  • Low-threshold
  • Networking and cooperation

...for children:

  • "SMiLe office", openly available for children during breaks
  • Solution-oriented casework and counselling
  • Conflict resolution and mediation
  • "Time out" option as a class in case of necessity (in consultation with class teacher)
  • Crisis coaching and management class level:

  • Individual and targeted project and group work in classes with special needs (i.e. school lesson on violence, cake baking in small groups, etc.)
  • Additional support during trips and excursions
  • Class visits school level:

  • Additional presence on the school yard (if required)
  • Additional facilities during breaks (i.e. sports activities)
  • Social projects and programmes (i.e. class time, KiVa school, referee training, etc.)
  • Networking and cooperation with relevant contact persons within and outside the school (i.e. Parents' Association, school psychology, Secondary School, nurses, youth centres, police, counselling centres, etc.) 


...for parents:

  • Flexible and trustworthy information and advice
  • Direct and flexible contact through and with parents
  • Assistance in educational matters
  • Mediation when problems with teachers occur
  • Support during family crises
  • Referring to and cooperation with external and internal help services